WE ARE CURRENTLY UPDATING OUR RAYTECH WEBSITES - SORRY FOR ANY INCONVENIENCE. TO PLACE AN ORDER, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AT 800-243-7163.

Warranty/Repair Policy

Your Raytech product has been produced under rigid standards of manufacture and inspection. However, if your Raytech product is found to be defective in material or workmanship within one year of delivery to the first retail purchaser, we will repair or replace it without charge. EXCEPTION: Electric motors and pumps are warranted for 90 days after first retail purchase.

If you require service under this warranty, contact us for a Return Authorization Number. You will then be instructed to return the complete item along with a letter of explanation, including your complete name and address, freight prepaid to the factory at the address listed below. Your RA# must appear on the package label. Your Raytech product will be repaired or replaced and returned to you within 30 days of our receipt. In making any return of a Raytech product to the factory, please be sure it is packaged with proper care to protect it from damage in transit.

We are sorry, but our warranty cannot apply to a defect which results from misuse, abuse, neglect, accident or improper care, or if your Raytech product has been altered or repaired by anyone other than factory personnel.

If the item is out of warranty and is in need of repairs, a Return Authorization Number is required prior to returning to the address listed below. Appropriate charges will apply for parts and labor. Estimates are available only when the item has been thoroughly inspected by our repair personnel.

Raytech Industries
RA#
475 Smith Street
Middletown, CT 06457
Attn: Service Department